Cookie Policy

Effective Date: 27.04.2025
Last Updated: 03.05.2025

This Cookie Policy sets forth the practices of Greetix.ai, a sole proprietorship established and operating under the laws of the Grand Duchy of Luxembourg, with its principal place of business located at 46 rue de Differdange, L-4437 Soleuvre, Luxembourg (hereinafter, “Greetix”, “we”, “us”, or “our”), concerning the use of cookies and similar tracking technologies in accordance with Directive 2002/58/EC as amended by Directive 2009/136/EC (the “ePrivacy Directive”) and Regulation (EU) 2016/679 (the “General Data Protection Regulation” or “GDPR”).

We are committed to protecting the privacy of users of our website available at https://greetix.ai and to ensuring that your rights are upheld when it comes to the use of technologies that collect personal information.

1. Scope and Purpose

This policy explains what cookies are, which categories of cookies may be deployed through your interaction with our website, the legal basis for their use, and your options to manage or withdraw consent.

Cookies are small text files, often including unique identifiers, which are sent to a user’s browser from a web server and stored on that user’s device. They may enable the website to recognize the user’s device, track browsing activity, or remember user preferences for future visits.

2. Categories of Cookies

We may use the following categories of cookies:

  • Strictly Necessary Cookies: These cookies are essential to ensure the technical functionality and security of our website. Their use is based on our legitimate interest, in accordance with Article 6(1)(f) GDPR, and does not require your prior consent.

  • Analytical or Performance Cookies: These cookies allow us to monitor traffic and usage statistics in order to improve the performance and user experience of our website. These are only activated with your explicit consent, pursuant to Article 6(1)(a) GDPR.

  • Marketing and Tracking Cookies: These may be set by third-party services and are used to track user behavior across websites for marketing and profiling purposes. These also require your explicit consent under the GDPR and the ePrivacy Directive.

3. Legal Basis for Processing

The installation and reading of cookies that are not strictly necessary for the operation of our website require your prior consent, which is obtained through the cookie consent banner shown upon your first visit to our site. In accordance with Article 7 GDPR, your consent is freely given, specific, informed, and unambiguous, and you may withdraw it at any time.

4. Cookie Duration and Retention

Cookies may either be session-based, meaning they are automatically deleted once you close your browser, or persistent, remaining on your device until their expiry date or until manually deleted. The duration varies depending on the purpose and provider of the cookie. You will be informed of these durations in our cookie management interface.

5. Third-Party Cookies and International Data Transfers

Our website may incorporate third-party services (such as analytics tools or embedded content) which may set cookies from domains different from greetix.ai. These cookies are subject to the privacy policies of the respective third parties.

Some of these third-party services may involve data transfers to countries outside the European Economic Area (EEA), including jurisdictions that may not offer an equivalent level of data protection. Where applicable, we ensure that such transfers are conducted in accordance with the GDPR, notably through the use of Standard Contractual Clauses pursuant to Article 46 GDPR or other appropriate safeguards.

6. Cookie Management and Your Rights

Upon your first visit to our website, a banner will be presented asking for your consent to the use of non-essential cookies. You may at any time update your preferences or withdraw consent by accessing the cookie settings on our website, or by adjusting your browser settings to reject all or specific types of cookies.

Instructions for cookie management in commonly used browsers can be found below:

In accordance with Articles 15 to 22 GDPR, you may also exercise your rights to access, rectify, erase, or restrict processing of any personal data obtained through cookies. If you believe your rights have been violated, you may lodge a complaint with the Commission nationale pour la protection des données (CNPD), the competent supervisory authority in Luxembourg.

7. Modifications to This Policy

We reserve the right to amend this Cookie Policy at any time to reflect changes in legislation, industry standards, or our practices. All updates will be posted on this page with an updated effective date. Where required by law, we will seek your renewed consent to the use of cookies.

8. Contact

For any questions regarding this Cookie Policy or our data processing practices, you may contact:

Kessam Sami
Founder – Greetix.ai
📧 sami@greetix.ai
📞 +352 621319685
📍 46 rue de Differdange, L-4437 Soleuvre, Luxembourg